Frequently Asked Questions

Direct website checkout accepts serviced shipping addresses in Canada and the United States. Prices and checkout are in Canadian dollars. If a carrier cannot serve an address, support will contact the customer before fulfilment.

In-stock orders received before the daily carrier cut-off are normally handed to the carrier the same business day; orders received after the cut-off move to the next business day. Free expedited delivery is estimated at 2 to 3 business days after dispatch outside our guaranteed next-business-day service area. Remote addresses, customs, weather and carrier delays can take longer. Tracking is sent by email.

Yes. Free expedited next-business-day delivery is available across our guaranteed Ontario service area. Orders must be received before the daily carrier cut-off and remain subject to carrier service availability. See the shipping policy for the full city directory.

Eligible direct orders can be requested for return within 30 days of delivery. Items must follow the condition, packaging and authorization requirements in the current warranty and returns policy. Marketplace purchases follow the applicable marketplace and seller terms.

Eligible projectors bought directly from CanadaProjector.com include the one-year limited warranty described in the current after-sales policy. Keep the order confirmation and contact support before returning a product.

Direct A5, S6A and S8A orders include a screen, ceiling mount and red-and-blue 3D glasses. Direct S7 orders include a screen, ceiling mount and active-shutter 3D glasses. Marketplace bundles can differ.

No. Features vary by model. The current A5 listing specifies autofocus and automatic keystone correction. The S7 uses digital focus adjustment with the remote and automatic keystone correction; it should not be described as autofocus.

Compatible built-in apps vary by model, operating system, region and licensing. An HDMI streaming device is the most flexible fallback. Check the current model page and streaming provider requirements before buying.

Compatible Bluetooth speakers or headphones can be paired through supported model settings. Wireless audio can introduce delay, so HDMI ARC or a wired audio connection may be preferable when synchronization matters.

Yes. Free on-site demonstrations can be requested by appointment in eligible GTA locations. Start with your GTA area and postal code; the team will confirm eligibility before asking for an exact address or room details.