Shipping Policy

Complimentary Standard Shipping

At BOSS Projectors, we offer free standard shipping to serviced addresses in Canada and the United States on eligible direct website orders. Prices and checkout are in Canadian dollars.

Order Processing Timelines

Before your new projector hits the road, our logistics team must prepare, verify, and package your order. We actively process all in-stock purchases daily, Monday through Friday, excluding public holidays. Please anticipate a processing window of 1 to 2 business days. During times of exceptionally high volume such as the holiday season or major product launches processing times may experience slight delays.

Shipping Schedules

Once processed, in-stock products are handed to an available carrier Monday to Friday, excluding public holidays. Orders placed late in the day begin processing on the next business day.

Estimated Delivery Times

Standard delivery is estimated at 3 to 7 business days once the package leaves our warehouse. Remote addresses, weather, peak periods and carrier delays can take longer; this estimate is not a guaranteed delivery date.

*Note: If you are purchasing a product on pre-sale, the delivery timeline is contingent upon the official stock arrival date.*

Shipping Destinations & Restrictions

Direct website checkout accepts shipping addresses in Canada and the United States. Service depends on carrier coverage for the postal or ZIP code.

If a carrier cannot serve the address provided, we will contact you before fulfilment to arrange an alternative or cancel and refund the affected order. For remote destinations or time-sensitive deliveries, contact support before ordering. U.S. delivery estimates can also be affected by customs processing.

Tracking Your Shipment

As soon as your package is dispatched, we will send an automated shipping confirmation email containing your tracking number. Please be aware that it can take up to 48 hours for the carrier's tracking system to update with live data.

If 7 days have passed since you received your shipping confirmation and your package has not arrived, please reach out to us at support@canadaprojector.com with your name and order number so we can investigate.

Address Modifications

Because we aim to ship orders as rapidly as possible, we cannot alter a delivery address once a package is en route. Please double-check your shipping details at checkout to ensure total accuracy. BOSS Projectors cannot be held liable for delayed or failed deliveries resulting from an incorrect address provided by the customer.