Shipping Policy
Complimentary Standard Shipping
At BOSS Projectors, we are proud to offer free standard shipping on all orders. We want your path to a premium home cinema experience to be as seamless and affordable as possible.
Order Processing Timelines
Before your new projector hits the road, our logistics team must prepare, verify, and package your order. We actively process all in-stock purchases daily, Monday through Friday, excluding public holidays. Please anticipate a processing window of 1 to 2 business days. During times of exceptionally high volume such as the holiday season or major product launches processing times may experience slight delays.
Shipping Schedules
Once processed, in-stock products are handed over to our shipping carriers daily, Monday to Friday. To give your order the best chance of being processed on the same day, please ensure your checkout is completed by 1:00 PM PST (UTC-8).
Estimated Delivery Times
Standard delivery generally takes between 3 to 7 business days once the package leaves our warehouse.
*Note: If you are purchasing a product on pre-sale, the delivery timeline is contingent upon the official stock arrival date.*
Shipping Destinations & Restrictions
Currently, BOSS Projectors ships exclusively within the contiguous United States and Canada.
We are unable to fulfill or deliver orders to the following regions:
- Alaska
- American Samoa
- Guam
- Hawaii
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- U.S. Virgin Islands
- Armed Forces Americas, Europe, and Pacific
We sincerely appreciate your understanding regarding these geographical limitations.
Tracking Your Shipment
As soon as your package is dispatched, we will send an automated shipping confirmation email containing your tracking number. Please be aware that it can take up to 48 hours for the carrier's tracking system to update with live data.
If 7 days have passed since you received your shipping confirmation and your package has not arrived, please reach out to us at bossprojectorcanada@gmail.com with your name and order number so we can investigate.
Address Modifications
Because we aim to ship orders as rapidly as possible, we cannot alter a delivery address once a package is en route. Please double-check your shipping details at checkout to ensure total accuracy. BOSS Projectors cannot be held liable for delayed or failed deliveries resulting from an incorrect address provided by the customer.