Politique de livraison
Livraison standard gratuite
BOSS Projectors offre la livraison standard gratuite aux adresses desservies au Canada et aux États-Unis pour les commandes directes admissibles. Les prix et le paiement sont en dollars canadiens.
Délais de traitement des commandes
Before your new projector hits the road, our logistics team must prepare, verify, and package your order. We actively process all in-stock purchases daily, Monday through Friday, excluding public holidays. Please anticipate a processing window of 1 to 2 business days. During times of exceptionally high volume such as the holiday season or major product launches processing times may experience slight delays.
Calendrier d’expédition
Après le traitement, les produits en stock sont remis à un transporteur du lundi au vendredi, sauf les jours fériés. Les commandes passées tard commencent à être traitées le jour ouvrable suivant.
Délais de livraison estimés
La livraison standard est estimée à 3 à 7 jours ouvrables après le départ de l’entrepôt. Les régions éloignées, la météo, les périodes de pointe et les retards du transporteur peuvent prolonger ce délai.
*Note: If you are purchasing a product on pre-sale, the delivery timeline is contingent upon the official stock arrival date.*
Destinations et restrictions de livraison
Le paiement direct accepte les adresses de livraison au Canada et aux États-Unis. Le service dépend de la couverture du transporteur pour le code postal ou ZIP.
If a carrier cannot serve the address provided, we will contact you before fulfilment to arrange an alternative or cancel and refund the affected order. For remote destinations or time-sensitive deliveries, contact support before ordering. U.S. delivery estimates can also be affected by customs processing.
Suivi de votre envoi
As soon as your package is dispatched, we will send an automated shipping confirmation email containing your tracking number. Please be aware that it can take up to 48 hours for the carrier's tracking system to update with live data.
If 7 days have passed since you received your shipping confirmation and your package has not arrived, please reach out to us at support@canadaprojector.com with your name and order number so we can investigate.
Modification de l’adresse
Because we aim to ship orders as rapidly as possible, we cannot alter a delivery address once a package is en route. Please double-check your shipping details at checkout to ensure total accuracy. BOSS Projecteurs cannot be held liable for delayed or failed deliveries resulting from an incorrect address provided by the customer.